Why have I not received an E-mail?

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The CService Website said it was sending me an email.  Why haven’t I received it?

Sometimes E-mails from the Channel Service Web Interface are mistaken by some providers as junk or spam.  In most cases, users can check their Junk / Spam folders and locate the expected email.  However, some providers (such as Outlook.com/Hotmail/MSN) block the emails from ever arriving to the user.  

Recommendations:

  • Use an email account where providers are not known to completely block our emails (Such as Gmail or Yahoo!)
  • If you have not received the email within 15 minutes, please check your Bulk / Junk / Spam folders
  • Seek assistance in #Usernames if you have have not received the email in any folder (including the above filter-folders)
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